What is twago?

twago is a global platform providing high quality services
Large companies are using outsourcing and offshoring for many years in order to safe money, remain flexible and get access to highly qualified experts
With twago, outsourcing and offshoring become availabile to small and medium-sized businesses, including the associated benefits
- twago helps businesses and self-employed to decrease their costs through the transparency in the bidding phase and the associated savings in order to compare all offers. Another cost-saving is possible by externalizing non-core work to countries with lower cost of labour
- Companies can terminate the cooperation with a service provider if the services are no longer needed. Workload fluctuations are easier to handle - using twago helps avoiding layoffs of permanent employees
- twago helps to access a big pool of national and international talents and therefore finding the right expert for a specific job

We at twago successfully used our concept to develop and enhance our service. All essential parts of the platform were developed by outsourcing partners from Germany, Canada, the United States, and Russia, depending on their qualifications and requirements. Outsourcing and offshoring is one key to our success.

In the event of an economic crises, many companies and individuals are forced to reduce costs while maintaining the quality of their services. twago enables companies to reduce their costs and remain flexible through the cooperation with external service providers and achieve these goals
In addition, twago secures existing jobs and creates new ones for service providers:
- Highly qualified people without a job can offer their services on the platform – a simple and inexpensive way to market their skills. twago enables fast access to a global market and offers projects and jobs to service providers.
- Established service providers are able to secure existing revenues and tap into new revenue sources through collaboration with companies from all over the world.

The user group of twago is complex. Presently, it includes:

twago provides standardized tools, to obtain high-quality project results:

Additionally, twago promotes communication, cooperation and feedback between the client and the service providers.

twago helps clients to write a compelling description for jobs and projects
Offers enable the service providers to present their skills and their portfolio to potential clients
All communication should be held through the twago messaging center, so any disagreement between customer and service provider could be mediated and solved.
Client and service provider define the milestones together - what exactly has to be achieved, until when, according to which quality indicators.
Detailed project status reports allow clients to have an accurate overview of the project progress at any time, helping them to evaluate the results at a certain time and calculate possible risks.
Service providers are being paid by the clients through Trust twago – a service available for customers from Germany and Austria (using escrow). Trust twago is a safe and simple payment method, which facilitates the payment process between customers and service providers.
The transparent feedback system with multiple criteria, allows subsequent clients to know the opinions of previous clients about the services of a particular provider.