Company/Freelancer name: ENRICO OEMI (twago profile)
Provider’s name/position: FREELANCER, COMPUTER ENGINEER
Date of founding/self employed since: 2009
City and country of origin: PARMA – ITALY
Industry/sector: IT – SOFTWARE
Company profile/description: Deveo addresses the needs of people and companies looking for customized, tailor-made software.
How did you know twago and when did you realize that it suited your needs?
I stumbled upon twago through an online advertising, and I quickly realized that the platform was what I had been searching for a longtime: a link between my professional services and experience and people who want to develop a project but are unable to do so because they lack adequate IT skills. Additionally, through twago I can provide technical assistance on software.
Since when I was working as an employee, and also because of my personality, I prefer to manage small projects, where I can have a complete control and results are quick and easily measurable. I think that with big projects there is always a concrete risk of confusion, delay and eventually failure.
In other words, I think that in the IT sector it is recommendable to start on a small scale: if the adopted solutions will prove to be effective, there will still be the possibility to develop a more structured and complete software afterwards.
Which features, tools or services were you most amazed or satisfied by?
I particularly appreciated the immediacy and the clearness of twago: while on many other websites it is even hard to understand what kinds of services are provided, on twago you only need to qualify yourself as a client or as a service provider. The internal search engine, simple and well visible on the homepage, made me curious, so I started browsing the available projects in order to find something for me.
My interest was also driven by the awareness that behind phone numbers and emails I was dealing with “real people”: this is also why I decided to dedicate a consistent part of my time to this experience, although in the beginning the projects I realized were quite small and low-budget.
Another thing I like about twago is flexibility: you are not forced to manage your relationship with the client by following a pre-determined path. On the contrary, once awarded the project client and provider can communicate even outside the platform, e.g. by phone or direct emails. I think this is a very strong point, cause different projects may require to deal with customers in a different way.
How did twago help you to get new clients and new projects?
I have discovered twago quite early: as a consequence, the positive feedbacks I had received on my first projects helped me in winning new ones. Nonetheless, most of my current work comes from traditional sources and from old clients, therefore I am not using twago to its full potential.
Tell us about your favorite project. What was it about and how did it go?
It was a project for a software of data crossing: beside being technically interesting, I already had a background on that sector and the client had been very clear and precise when he explained me his needs and ideas. The final results were excellent, at least in my opinion. Unfortunately, it is very common to have clients who are totally unaware of what they are asking the provider, and in these cases managing the relationship with the customer and staying on budget can get extremely difficult.
Do you have any advice for freelancers who do not know twago, or have just started using it?
I would recommend to be very clear with clients. Try to catch their attention by showing some of your past works, e.g. provide them with links to websites you have realized. In general, be self-confident and reliable. A strong technical background is obviously necessary, but often some of the IT fail in understanding what the client really wants: instead of looking for a way to realize it, they tend to keep focused on the technical issues, but sometimes these are just a barrier/protection to hide behind.
What do you think are the main advantages of our platform?
Certainly the visibility of the projects: I had the possibility to work on projects that I would never have heard of otherwise. As a freelancer, this is surely a primary need.
What features/functions do you think may be improved?
I would recommend a more strict selection on the projects. I remember a client who, for only 1,000 euros, was looking for a freelancer who could realize a communication platform like Skype!