As a freelancer or agency, communication plays a key part in the successful working relationship between you and your client. The client needs to know what they want, the freelancer needs to know what is wanted from them – and this needs to be communicated seamlessly. Thanks to the recent deployment of our brand new communication interface, we believe we have succeeded in providing a solid launch-pad to help projects get off the ground and reach their potential. To get you started, we have highlighted several of the new features that will benefit your (co)working life on twago.
1. Follow projects
So you have come across a project that has piqued your interest. Although it’s an intriguing project to you, you feel the description is not detailed enough, or you wish to mull things over before sending a project proposal to the client. For instances like this, simply follow the project until you are ready to commit and should the project be updated in any way, you will be in-the-know.
2. Send a proposal. Leave the numbers for later.
Again, you have found a project that has captivated your attention, yet the description does not answer all your questions or you need certain details clarifying before you decide on your quote amount (your fee for the project). No problem: still send your proposal, with questions and without the numbers – you can specify your fee later. 4 credits will be deducted from your balance, but only one time for this project. You can always update your proposal for free.
3. Keep updated. Stay notified.
So you have now decided to pursue the project and have sent your proposal to the client. As soon as the project manager has viewed your proposal, you will be updated with a “Your quote was seen” notification. With any other updates pertaining to the project, you will also be notified accordingly. Already, we are hearing great feedback from freelancers about this feature.
4. Update, modify, improve your proposal.
You have sent your proposal to the client but would like to adjust it or add an update. With our new communication feature, everything is possible! You can add files, messages and update your quote/proposal at any time — be it your contact information, delivery date, quote description, or even the quote amount itself. The client will also be notified of your updates.
5. So, is the client interested?
Clients are now able to organise received proposals by rating them as either ‘interested’, ‘maybe’ and ‘not interested’. If a client has rated your proposal, you are also notified within the communication interface. This way, you are kept in-the-loop and perhaps the awarding of the project is not to far away.
6. Report projects
Now you can help us retain the quality of projects posted on twago. If you come across a project and notice that it’s not in line with the twago Terms of Service, or is an obvious spam project, simply click the report violation link and select the reason for flagging the project. Another welcomed feature that was implemented after popular request. We hope you get the most out of the new twago improvements and that the next project you work on is a successful one. So… what are you waiting for?