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iulianconstanti

Constanta, Romania
5.3 Score: 5.29/10
5 Languages

Romanian

French

English

Italian

Spanish

Skill Summary

  • Sales and Marketing
  • Business Services
  • Writing

About

Are you looking for a virtual assistant to take care of the jobs you do not have time for, like replying to emails, working with Google Calendar, Google Docs, Excel sheets or Word documents? Or maybe someone to handle online sales, marketing or customer support? Someone to do some Internet research for you or send out newsletters to your partners using tools like MailChimp? Or to manage your Facebook page or your website? After 11 years of sales, marketing and customer support in the travel/hospitality business, out of which 9 years as part of an ongoing online project, I am ready to start working on your tasks. Romanian is my native language, I am fluent in English and posses an average knowledge of French. Hire me now!

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Portfolio

Reservation Manager Dar Al Bahar Guesthouse Essaouira, Morocco/La Casa di Elisa Hvar, Croatia

Apr2007-present Both properties are under the same ownership -exclusively online activity -quoting offers to guests inquiring by email or online -reservations -booking excursions,airport transfers etc. -customer care -tourist info -checking payments -managing descriptions, rates, availability, reviews, media on TripAdvisor, Booking.com Expedia -Facebook page admin - setting up the offers.

Reservation Manager Cocor Spa Hotel, Neptun, Resort, Romania , 2015

Apr2009-Feb2015 -quoting offers -bookings -customer care -site admin(offers, descriptions and media) -Booking.com, Expedia etc: updating descriptions/photos/offers/rates/availability -newsletters -Facebook page admin -setting up rates and special offers -contracting travel agencies -creating statements of the offered services,before being invoiced -following deposit payments -debt collection

Online Business and Reservation Manager Hotelbeds Romania , 2007

Apr2005-Apr2007 -marketing -negotiating the suppliers contracts -managing online products (rooms, transfers, excursions) on our sites -online offers -online bookings -quotes and reservations for groups, excursions, events -customer care -supervising transfers from the airport and shuttles routes for cruises -supervising tour guides -invoicing -checking supplier invoices and expenses

Sales and Marketing

Marketing
Strength: 9 / 10
Marketing Strategy
Strength: 9 / 10
Sales
Strength: 9 / 10
Social Media Marketing
Strength: 8 / 10

Business Services

Admin Assistant
Strength: 10 / 10
Data Entry
Strength: 8 / 10
Email Handling
Strength: 10 / 10

Writing

Proofreading
Strength: 9 / 10
Web Content
Strength: 9 / 10

Industry

Web Services E-commerce Travel

Tools

MailChimp Microsoft Word Microsoft Excel