I would like this attachment transferred to a DHMTL script. Call Center agents will read this script and then based on the caller's responses will follow the flow of the pages. Its very basic if a customer says no to something i would like the agent to be able to hit the no response and immediately to be taken to the page to assist him to answer the objection appropriately. The file must be completed in as a html document that can uploaded via file in our software.