Success

Notes

Error

 
 
 
 
Budget

800 - 1,500

Posted on

2013-12-10 13:45:27.0

Buyer:

IOM***

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Description

General Functions

Under the overall guidance of the Chief of Mission and under the direct supervision of the Head of Admin Services the incumbent will perform the following duties and responsibilities:

 

Networks (LAN, WAN)

Installation and maintenance of the Local Area Network (LAN): Switches, cabling, etc. Regular monitoring of WAN equipment (router, ISP equipment, etc.) Monitoring and troubleshooting of the LAN and network resources Installation and configuration of WAN components (Firewalls, QoS Devices, Routers, Modems, etc.) Monitoring access to the WAN Liaising with ITC Helpdesk to troubleshoot and fix network WAN problems

 

Servers administration

Initial installation of Servers (Domain controller, E-mail servers, File/Print/Backup Server, Antivirus Server, Database server, etc.) in close coordination with ITC Helpdesk  Preventive maintenance and daily monitoring of the systems – disk space, event logs Monitoring and administration of local backup jobs Administration, monitoring and updating of antivirus systems Creation of user and/or e-mail accounts and administration of local E-mail distribution lists Monitoring the synchronization of messaging and active directory systems Performing upgrades and patching of servers when instructed from ITC Administering security access to files and system, checking security log files Liaising with ITC Helpdesk to troubleshoot and fix server problems

 

Internet access

Monitoring of Internet bandwidth performance (MRTG, IOM QoS device, etc.) Monitoring of Internet bandwidth consumption

 

Desktop/Client support

Providing first level technical support and advise to local end-user Installing and troubleshooting of desktops/laptops Installation and troubleshooting printers/scanners Installation and updating of software/applications Ensuring clients antivirus updates and avoidance of virus infections Performing upgrades and patching of servers when instructed from ITC

 

Others

Coordination with ITC for software and system upgrades Procurement of hardware and network equipment Establishing and maintaining local IT inventory and network documentation Maintaining software license inventory in close coordination with IT Procurement Liaising with ITC Helpdesk, providing incident and monthly reports on activities