Hotel Safety Manual (HSM) is a safety device specially developed for hotel receptionists. It is a handbook containing some 60 scenarios which a hotel receptionist could probably be confronted with and it decribes useful procedures to assist hotel guests in such inicidents or provide help in case of emergency. The HSM is already in operation as a German edition and is used by some 300 hotels in Austria and Germany. All procedures are organisational aids and can by applied independently from location or country ("a fire is a fire no matter where").
An english translation of HSM is available.
We search for someone who can assist to create an English edition of our HSM as an iPhone App for global distribution.