Cowboy is a digitally native, vertical brand which implies that the product will be sold mainly online.
As people value testing a product prior to making a decision, Cowboy will be offering Test Rides where Customers can test the bike, ride it for a while and ask all kind of questions. As the customer journey is almost entirely digital this will be the only direct contact with the customer for Cowboy, making it a critical moment and an opportunity for Cowboy to create a magical customer experience.
Cowboy is looking for Freelancers who are building and developing business for Cowboy by making the Test Ride a magical customer experience and inspire anyone who is interested in the product. The Freelance Expert should be able to
inspire trust - by having an in-depth expertise of the bike and its fit in the urban environment and the market
radiate passion - by having a strong connection to the bike, cycling and urban mobility in general
Have product expertise
make an immediate connection - by being empathic, social and fun while keeping an aura of expertise without being arrogant or ‘in your face’
be dynamic, hands-on - by being mobile, coping with unforeseen circumstances
deliver a smooth and error free experience - by being structured and being flawless in planning
create a magical journey for the Customer.
As a Freelance Expert you will
Develop Business for Cowboy by being an expert and being able to radiate passion to potential Customers
Become an expert of the bike, knowing all its ins and outs
Communicate this expertise on a frequent basis via call, face-to-face or email communication
Plan Test Rides and/or meetings with potential customers and/or group of customers
Do the Test Ride and meet all kinds of people with all kinds of questions
Follow up after the Test Ride
We are looking for a Freelancer who
Has a clear passion for bikes and/or urban mobility
Has experience with business development and/or partnerships
Is registered at the CBE (=KBO or BCE) and possess a Value Added Tax ID number (BTW/TVA)
Organise Test Rides when you want, as long as you want
Develop business for an attractive product changing urban mobility
Earn a competitive fixed fee + commission