The objective is to compute a series of KPIs (Key Performance Indicators) and metrics based on a methodology developed.
Currently there is a semi-manual process based on sql queries. From there, the task is to rationalize, adapt and convert it into an algorithm ready for programming.
The outcome of the program will serve as a basis for analysis reporting. Analysis reports shall include graphics and plots, therefore, skills on plotting via matplotlib are required as well.
Most of the information items and parameters part of the metrics computations are stored in Oracle db. Some come from a ticketing system and some are performance indicators.
Initially is a short-term project well delimited, but depending on the achievements, scope of the project shall be enlarged to cover a large number of metrics.