I need a native Turkish-speaking virtual assistant with very good communication skills, who can assist me in performing the following tasks:
I am the owner of the subscription-based website
As you can see by pressing the button 'Kayit Ol', people fill their detail in our Subscription Form and are presented with two options of payment: either by credit card or by bank transfer. Some people proceed and complete the payment, but most people hesitate at this point perhaps because they need to talk to a live person and have him/her answer their questions or need some form of motivation to pay etc.
I will be providing the names and telephone numbers of these people who have expressed interest in our website for you to call and guide them to the payment and the completion of their enrolment. Or you may call some already enrolled customers who have sent us an email with questions to answer these questions etc.
Your outgoing calls must be made through a VoIP phone (or softphone), using your PC. I will give you full access to my VoIP account so that you can make as many outgoing calls as necessary from there without you paying a dime for these calls, but you will need either a headset and a PC-to-telephone software (called 'softphone'; it is free to download or I can send you one), or a VoIP telephone, connected to your Internet hub.
There is no sales or marketing or 'cold calling' involved, the people who you will call have already expressed their interest in our services and asked for additional information, but you need to have good communication skills in order to get them to register. I have full information regarding our website in a three-page Word document for you to study, if we decide to work together, as well as answers to the most common questions people have.